文件名称:
Designing A Common Sense Approach to Web & Mobile Application Design
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文件大小: 6mb
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上传时间: 2019-08-14
详细说明： Contents Acknowledgments x Author Biography xi Chapter 1: Defining the Obvious 3 What Is ‘the Obvious’? 6 Qualities of a great application 8 How Do You Design the Obvious? 10 Turn qualities into goals 10 The Framework for Obvious Design 12 Know what to build 14 Know what makes it great 14 Know the best way to implement it 1 5 Chapter 2: Lead with Why, Follow with What 17 Know Your Motivation 19 What follows Why 22 Make Authentic Decisions 24 Audit the user experience 24 Define the vision 28 Plan the new design 31 Implement it 32 Measure everything 32 Having vision 34 Chapter 3: Ignore the User, Know the Situation 35 Designing for the User 37 Designing for the Activity 44 Solve for the Situation 47 Understand How Users Think They Do Things 55 Understand How Users Actually Do Things 57 Find Out the Truth 61 Contextual inquiry 63 Remote user research 66 Surveys 67 Write Use Cases 68 Download from WoweBook.com CONTENTS vii Task-flow diagrams 74 My advice 76 Chapter 4: Build Only What Is Absolutely Necessary 77 More features, More frustration 78 So what’s a geek to do? 79 Think Different 80 The dashboard and New Invoice screen 81 The finished invoice 82 The result 83 Think Mobile 84 Hey, it’s your life 87 Not present at time of photo 87 Drop Nice-to-Have Features 88 The Unnecessary Test 89 The 60-Second Deadline 90 Aim low 92 Interface Surgery 93 Reevaluate nice-to-have features later 98 Let them speak 99 Chapter 5: Support the User’s Mental Model 101 Understanding mental models 103 Design for Mental Models 104 Making metaphors that work 107 Interface Surgery: Converting an implementation model design into a mental model design 111 Eliminate Implementation Models 119 Create wireframes to nail things down 119 Prototype the Design 127 Test It Out 130 Chapter 6: Turn Beginners into Intermediates, Immediately 139 Use Up-to-Speed Aids 141 Provide a welcome screen 145 Fill the blank slate with something useful 147 Give instructive hints 149 Interface Surgery: Applying instructive design 153 Download from WoweBook.com viii CONTENTS Choose Good Defaults 160 Integrate preferences 163 Design for Information 163 Card sorting 166 Stop Getting Up to Speed and Speed Things Up 168 Reuse the welcome screen as a notification system 169 Use one-click interfaces 170 Use design patterns to make things familiar 171 Provide Help Documents, Because Help Is for Experts 173 Chapter 7: Be Persuasive 175 Draw a Finish Line 176 Ownership 177 Solve a Significant Problem 178 Make It Explainable 180 Know Your Psychology 181 Reciprocity 181 Commitment and consistency 182 Social proof 184 Authority 185 Liking 186 Scarcity 187 Ethical persuasion 188 Chapter 8: Handle Errors Wisely 189 Prevent and Catch Errors with Poka-yoke Devices 191 Poka-yoke on the web 192 Prevention devices 193 Detection devices 195 Turn errors into opportunities 200 Feeling smart 202 Ditch Anything Modal 203 Redesigning rude behavior 204 Replace it with modeless assistants 205 Write Error Messages That Help Instead of Hurt 207 Interface Surgery 209 Create Forgiving Software 211 Good software promotes good practices 213 Download from WoweBook.com CONTENTS ix Chapter 9: Design for Uniformity, Consistency, and Meaning 217 Design for Uniformity 220 Be Consistent Across Applications 229 Understanding design patterns 230 Intelligent inconsistency 233 Leverage Irregularity to Create Meaning and Importance 234 Interface Surgery: Surfacing the bananas in a process 237 Chapter 10: Reduce and Refine 243 Cluttered task flows 244 The path to simplicity 245 Clean Up the Mess 246 Reducing the pixel-to-data ratio 247 Minimizing copy 248 Designing white space 251 Cleaning up task flows 255 Practice Kaizen 258 The 5S approach 259 Eliminate Waste 262 Cleaning up your process 263 Put Just-in-Time Design and Review to Work 265 Chapter 11: Don’t Innovate When You Can Elevate 269 Innovation 270 The problem with innovative thinking 270 Elevation 272 Elevate the User Experience 272 Elevation is about being more polite 273 Elevation means giving your software a better personality 274 Elevation means understanding good design 276 Seek Out and Learn from Great Examples 277 Inspiration 278 Elevate the standards 278 Take Out All the Good Lines 279 Get in the Game 280 Index 283
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